Shipping Rates & Policies

SHIPPING

Online purchases are subject to shipping costs. Any taxations applied by relevant governmental authorities are to be borne entirely by the customer upon receiving of goods from BabyFaz. Rates mentioned are in Ringgit Malaysia (MYR).

DOMESTIC SHIPPING (Via Pos Laju Malaysia) inclusive of Fuel,
Handling Charges & GST
No. of Items
1 – 2 3 – 5
6 – 10
Destination
Within Klang Valley
6.50 10.50 14.00
Within Peninsular Malaysia 8.20 13.20 27.50
To anywhere in Sarawak
12.00 19.50 45.70
To anywhere in Sabah
14.00 23.80 53.80
Delivery between 3 – 5 working days
Please e-mail for international shipments
INTERNATIONAL SHIPPING RATES 1 – 2 Items 3 – 5 Items 6 – 10 Items
(Via EMS Malaysia Service, inclusive of Fuel, Handling Charges & GST)
South East Asian Region (Prices in MYR)
Brunei Darussalam $59.00 $88.00 $132.00
Cambodia $72.00 $100.00 $143.00
Indonesia $63.00 $93.00 $135.00
Laos $73.00 $112.00 $170.00
Myanmar $123.00 $220.00 $370.00
Philippines $78.00 $116.00 $173.00
Singapore $56.00 $80.00 $116.00
Thailand $63.00 $92.00 $135.00
Vietnam $69.00 $98.00 $142.00
Delivery between 7 – 10 working days. For other locations, please send e-mail to us.

RETURN POLICY

BabyFaz would only replace items or goods that has manufacturing faults. Items or goods with such faults should be officially informed by the customer to BabyFaz by way of submitting an email, containing the complaint as well as pictorial proof of the damaged items or goods. Upon receiving the complaint, BabyFaz’s representative will be in contact to negotiate directly with the customer on the mode of replacement. No refunds shall be entertained.  In the event that the damaged items or goods’ replacement is not available, BabyFaz would replace it with an item equivalent in cash value, after obtaining the consent and agreement from the customer. BabyFaz would not be responsible for any damages to the items or goods due to shipment handling, as great care is taken in packaging and preparing the goods for shipment to BabyFaz’s customers. BabyFaz indemnifies itself from any legal claims whatsoever, resulting from the transaction of sales and purchases conducted through this website.

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